Shipping Policy

 

Service Area
We currently ship to the United States only. Orders with non-U.S. addresses will be cancelled and refunded.

 

How Shipping Is Calculated
Shipping charges are calculated at checkout based on the total billable weight of your order (carrier rules compare total actual weight and dimensional weight; the higher value applies).

 

Processing & Dispatch Time
Orders are processed in the sequence received. Estimated dispatch windows are shown on each product page.

 

Tracking
A tracking number will be emailed once your order ships. 

 

Delivery Issue Support
Tracking shows shipped but no package? Contact your local carrier:
• USPS: 1-800-275-8777 | Missing Mail: https://www.usps.com/help/missing-mail.htm
• UPS: 1-800-742-5877 | https://www.ups.com/
Then let us know if further help is needed (include your order number and any carrier case ID).

 

Address Accuracy
Please confirm your shipping address carefully. We are not responsible for delays or additional costs due to incomplete or incorrect addresses.

 

Refused / Undeliverable Packages
Packages returned as undeliverable (refused, incorrect address) may incur reship charges. Shipping fees are non-refundable.

 

Transit Delays
Weather, customs inspections, or carrier backlogs can extend delivery times beyond estimates. Thank you for your patience.